Joany.

Mobile // iOS // VR

Joany is an insurance concierge service that simplifies health plans by partnering with insurance companies and earning $12/month per user in finder’s fees. Their goal is to make health coverage easier to understand and more accessible.

To enhance mental health care, Joany is developing a remote VR therapy app that reduces the need for in-person sessions. This innovative solution aims to lower healthcare costs for providers while helping users access new forms of therapy from home.

Client

Joany

Role

UX Researcher, Midfi UX Design, Prototyping

Location

Los Angeles, Hybrid

Project Brief

Joany is developing a mobile healthcare app that offers remote VR and 360° immersion therapy to make mental health treatment more accessible. The project aims to reduce in-person therapy sessions, lower healthcare costs for providers, and improve the user experience by offering innovative, home-based therapy solutions.
View MVP Deck

Approach R&D

The project began with extensive research to identify the pain points in accessing traditional mental health services.

C&C Analysis

Analyzing existing Tele-Health solutions.

Our Findings

Surveys

Gathering Quantitative and Qualitative insights of our users.

User Interviews

Sought out Individuals seeking mental health treatment.
This research helped uncover the need for a more engaging, remote therapy solution that reduces costs and overcomes geographical barriers.

Based on the insights gathered, we brainstormed potential solutions and crafted a project roadmap.

Immersive VR Therapy

Personalized Treatment Plans

Simplified Navigation and User Flow

Testing & Iteration

The team developed paper sketches with features we thought should be included. After paper testing, we tweaked features and created mid-fi prototypes for final testing to prove each feature added.
Tools used: Paper, Figma, Figjam, Invision.

Final Solution

The final product is a mobile VR therapy app that offers users a convenient, effective way to access mental health treatment from the comfort of their homes.

Tools Used

C&C, Heuristic Evaluations

Figma

Invision

Adobe Workspace